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A few years back i bought a used vehicle from Whitby Mazda that had problems the second i drove it off the lot. They refused to look at it, refused to take it back and refused to refund me anything until i screamed bloody murder and got a lawyer involved. This dealership is home to my worst experience as a consumer, ever.
My partner and I bought our 2008 Mazda 3 here last February and we had a great experience. The process was nice and quick and we got our new car in a couple days. Our sales guy even gave us a free oil change! We totally love our Mazda and plan to go back for a crossover eventually.