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I have renovated my home and purchased a lot of material from Downtown Lumber and have always received awesome service.
In August I ordered a door with a custom window panel. I was very careful in explaining what I was needing and the sizing of every aspect of it. I was told that it would take 5-6 wks to be ready. Well it took much longer than that and a few 'hiccups' along the way. When the thermal window arrived it was the wrong size. When the thermal window was put into a door frame, it was the wrong type of... more