All aspects of your furry family members health care, routine and emergency. We do wellness testing and regular exams as well as laser surgery, dentistry, ultrasounds, spays/neuters and surgery.. Boarding and grooming services are also available, Feed your pet the best quality food with our veterinary grade pet food. Now open until midnight 7 days a week!
Established in... more
I took a sick, but live cat in. The vet wanted to test, then treat. The vet took the cat away from me and came back wanting to keep it until some of the test results were in. I paid immediately. They charged me over $700. "Technician's services" was the only item on the invoice. I never received an itemized invoice of exactly what I paid for. They called me to pick the cat up. The cat had been there for about 5 hours. I picked the cat up and paid for a steroid shot they said they gave it and antibiotics which the cat was supposed to start on the next morning. I took the cat home and called later that night to say the cat was having trouble breathing. Reception told me to take the cat to an emergency vet. I had already spent $800 that day for them to help the cat. I'm not made of money. The cat died about 8 hours after I'd brought it home from that place. I called the next day, in shock, to find out the tests results. I was told some, not all of the results and given no precise diagnosis. I called after to find out more about the test and a receptionist said she'd have a grief counsellor call me. I didn't get much grief counselling either. I called the "counsellor" about a week later and was told if I wasn't over it by now, I should see a family doctor or a psychiatrist. No immediate treatment for the cat. No itemized invoice of what I paid for. No heads up that the cat could die at any moment. No refund on antibiotics. No substantial explanations. No real grief counselling. NO CAT! NOTHING! My cat and I were processed through that place as though we were inanimate objects.
The vet doctor rubbed her face in my pet's face! I can understand a vet trying to make the pet comfortable but even my cat looked at me like "what is this person doing???". Price was significantly more than average for a visit. Go to Blue Cross Animal Hospital.
I recently called this clinic when my cat's back legs stopped working, with accompanying howls and heavy breathing. The person who answered the phone at the clinic just told me to watch him overnight and call in the morning if there was still a problem. It turns out the cat had a lethal blood clot and required immediate attention, was rushed later to the emergency hospital and had to be put down after suffering for several hours without medical attention.
I took my second sick animal, a pigeon apparently infected with pigeon paramyxovirus, into the hospital after animal services said it would take 2 hours to collect it. This time, however, they turned me away, saying that having a wild animal in the hospital would put the other animals at risk and that I had to take it to animal services up in North York. To their credit, they gave me a box to... more
The vets, techs and receptionists at Downtown Animal Hospital love animals and treat them very well, but they could learn a lot about treatment of pet owners. I was very unhappy with the way we were treated by the vets when we decided not to continue exploring very costly procedures for an untreatable illness. We were also very surprised when given the final invoice since it was $500 (30%) more... more
I moved into the neighbourhood in the middle of February from a place where no dog parks were near me so I had never gotten my dog any shots as an adult (she never went around other dogs or the park and was mainly an indoor dog.) I moved and decided my dog was going to have a change of life and we were going to walk a lot more and so the dog park thing and socialization and so she needs her... more