NOT family friendly.

Went on Grand opening day to new location on West side, SJ with granddaughter. Half way through shopping, my g/daughter had to use the facilities. A staff member apologized for not being 'allowed' to let her go to their bathroom. So I left without finishing shopping (was probably going to be $75 worth of business) and without paying for what I did have to rush her to a bathroom somewhere...we didn't even make it to the car. That is sad. She felt bad for her 'accident' (which she hasn';t had in months) and for ending our little shopping 'excursion' early. Shame on you management. You are not family conscientious or friendly. I will never grace the door again, and will happily tell many people to go any where else but.