Sold me a mattress, told me I could get a cheaper price if I didn't go for the "free" stuff thrown in, like a frame, sheets, mattress cover, etc. I didn't need any of that stuff so I went with the cheaper price.
What they don't tell you:
The don't tell you that if you don't buy their $100 "free" mattress cover, you aren't eligible for their "Comfort Warranty" even if you have your own mattress cover.
They don't tell you that even if you were eligible, you can only exchange you mattress for one of equal or greater value, as if you want to be giving them more money at this point.
Never buy a mattress from Dodd's.
Better yet, don't shop there at all.
Purchased a full sofabed and had it covered with a fabric they offered. although i measured the room, it is difficult to visualize.
when it arrived, it totally dwarfed the room and looked terrible.
i called to request an exchange for a twin (not a refund), and was told we were stuck with it.
being on disability and recently diagnosed with terminal cancer, was hoping to create a pleasant room to support me during treatment.
no compassion there.
We have bought our bedroom, dining and living room furniture from Dodd's. They have always treated us very well. We will definitely shop there again.
LOCAL BUSINESS. When we spend our money here - it stays here. Keep it local Victoria!
Great local business with top notch customer service. Also , hilarious commercials.
Dodd's Furniture Ltd offers these services: furniture store.
Dodd's Furniture Ltd offers these services: mattresses, furnitures, leather, lamps, lamp shade, furniture store.
Dodd's furniture Ltd offers these services: furnitures, furniture store.