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HORRIBLE service experience with Brennan's Dixie chrysler dealer
(8050 Dixie Road (Brampton), ON L6T4W6)
There is a rattling noise in dash (Challenger) + few other issues and they keep the 4 times for whole day and at the end of day they say there is no noise.
I took the service adviser on ride in the car with me and he agreed to the noise and few other issues, but still when I picked the car noise was still there and on work order they wrote there is no noise.
I spoke to owner Mr. Brennan myself and he raises his hands in the air and said he can't do anything. He just slipped away and took no responsibility of getting it fixed and instead told me to make personal arrangements with Service Manager Mr. Hardeep to look into the issue and get it fixed.
They deliver the brand new Challenger without pre delivery inspection, There was faulty relay on the car, button start wasn't working, Tail lamp wasn't working when I pick the car and found it on next day.
NEVER EVER GO TO THIS DEALER This is just a advice want to take or not not your choice.
so i have a couple of stories about this dealership
a vehicle was once brought in to fix a seat belt recall, after a whole day in the shop, on a friday no less, we were told to take the vehicle home over the weekend while the new seat belt comes in on monday...
took a standard(manual) vehicle out for a test drive, when i noticed the gears were slipping a little bit, the salesmen assured me that... more
About 13 years ago my dad bought a Dodge Caravan and had a great experience at this dealership. My dad is part of the Chrysler family and the sales representative didn't waste any time and sold the vehicle to my dad within 5 minutes. Since my dad was happy with their customer service, he promised to come back and give them business when he decides to purchase a new vehicle in the near future... more