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Honestly, before I let these people touch my car, I wish I checked on the reviews on various sites including Yelp. I am not one for complaining online, but this. This place got me to making my Yelp account active again after 3 years.
I had an accident for my rear and front bumper in September 2014. Originally, they said it should only take about 6 weeks, and 9 weeks at the latest. But...
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I recently had some minor damage repaired by Distinctive. All aspects of my experience with them were very positive.
They stuck to their quote
They were responsive and informative when asking them questions
They stuck to their schedule
The quality of the work was excellent
They did everything that I expected
I wish there was a way to give Distinctive a 'zero' score but unfortunately 1 Star is as low as I can go. Suffice to say that 1 Star is waaay too generous. In a sense I suppose I'm just as grumpy that Hyatt Mercedes recommended this shop for some body work I needed after a fender bender but since this review is for Distinctive I'll refrain from slamming Hyatt here. Here are my problems:
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Accidents can happen anywhere, but not great repairs. Luckily, you’ve come to the right place, because no one is more qualified to restore your vehicle to its original pre-accident condition. As Calgary’s only fully certified Mercedes-Benz repair shop, we exclusively employ personnel who are fully authorized and trained by Mercedes-Benz – from estimators to autobody technicians and painters. We... more