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i booked far in advanced and then on eve of move was told they could only give me a van when i needed a cube van, they gave me no notice so that i could even go to another company and was told take it or leave it, even though i said i dont want to hear the truck has been double booked when i first booked , they said that never happens and it did
This review is not directed at any particular location but rather the way they operate at the call centre.I used this service last month when I rented a cargo van.I was charged $39.95 plus some $25 insurance charge that I later found out was optional when reviewing the website.Plus I purchased extra km's for $10 as it only came with 100km.I wasn't informed by the call centre about this $10... more
I have rented many vehicles from Discount and find them to be a first class company. The car's are always clean and well maintained and the staff ALWAYS VERY POLITE AND EXTREMELY COURTEOUS. The special they have Rent 2 Get The 3rd FREE is an excellent marketing tool. I always use the Oshawa Simcoe St. N. location and would not rent from anyone else. In my books they are THE BEST. Thank-You