Poor service, dated hotel

This hotel was built in the early 1980'2 and it shows. It is tired and the furniture is very dated. After waiting in line for 20 minutes to check in at 1:00pm while a lone girl checked in the line-up. There was no one else to be seen (no concierge either). I had a difficult time unlocking the door to my room (they still use the huge 1980's brass keys). A chamber maid came by and said "they stick a lot" and offered to show me "the trick" to make it work.

After a day of meetings, I came back and found my door ajar. Nothing was missing, but for some reason my room door was open.

I received a coupon for a free breakfast when I checked in, which I redeemed, yet $14.95 was on my bill at check out. It was removed when I pointed it out. Speaking of check out, the desk clerk was droning on and on to me about about how bad the economy was and how bad the political climate was in Ottawa. What an up lifting goodbye!

Other points that annoyed me: a faulty lamp switch that had to be "jiggled" to stay on and no facial tissue in the empty box. This week, I've stayed at the Delta Centreville and Omni Hotels in Montreal and the Lakeview Inn in Summerside, PEI. The Delta Prince Edward doesn't rate anywhere near any of these properties (though they charge similar to the downtown Montreal rates and the Lakeview is $50 cheaper per night).

I can only recommend that you stay somewhere other than the Delta Prince Edward. I don't know how they can justify their rates to themselves.