Sales man is a scammer. Don't shop here for gear.

I went to this store, looking for a professional opinion, not knowing much about bikes and gear.

I was greeted by a sales guy who dubbed himself a “professional” and I explained to him I was a student of Pacific Riding School. I heard they gave a discount and I wanted a professional opinion and to eventually buy some gear. He was really friendly and started talking to me about PRS, saying he worked there for about 5 years. We discussed discounts and he confirmed that students get 10% off purchases. I told him that I was thinking of getting the AlpineStar Web Gortex boots. He told me that they had the web gortex in stock and also a similar one by the same brand but it wasn’t officially “gortex” so it’s “not the same”. I accepted that and decided on the web gortex. In hindsight I really wish he would have taken the time to explain to me the different boot choices. I don’t need a waterproof boot as I was only riding in the summer, which I told him, I just heard the Web Gotex was “very breathable”. I wasn’t aware that alpine made the MX5 and I realize now it would have been a better choice. They are roughly the same price too. I even asked him if there were any other boots that were similar in price that he could recommend. He told me that these “were the best for my price.” But I accept that I should have done more research before talking to a professional. Seems a bit silly because you think that’s why you would see a professional but whatever. I picked those boots, I picked out a pair of gloves and I wanted help picking out a jacket. He told me my best option is the Scorpion EXO Ventech jacket. It did look nice and it was within my budget so I decided to get it. He spent a little time talking about liners but that really about it. He went to ring everything up and told me that my total including discount was $586. I paid and left.

I was cleaning out my car and came across my receipt a week later. And it hit me, he never applied the discount. He did ad it as a line item to the invoice but my “PRS 10% Student Discount” was marked as quantity 0 so it never applied. It showed on the receipt but he purposely didn’t apply it. What kind of person does this?? An immoral scammer, that’s who. Now I got to wonder what else he scammed me out of or into. Here I thought I was getting a professional opinion but I was just getting scammed.

My recommendation, don’t shop here, especially if you are just starting to learn about gear and bikes. You will get scammed.