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CS Tailors

13316 118 Ave NW
Edmonton, AB  T5L 2L8

(780) 452-3895

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Reviews [1]
1 star rating
Not Satisfied November 14, 2013
Not a place to go

Not a place I would go if you would like any kind of customer service.

I would not recommend CS Tailors. I went in to get my suit tailored. I entered and the old lady spoke no English and wanted me to talk on the phone with someone. I did not understand what she wanted and then the lady left the store and walked to the restaurant two doors down. A lady came out who ran the tailor shop and came and helped out.
She asked when I wanted my suit and she gave me the soonest time which was 4 days later.

I returned a week later at 1030 am and the shop was closed even though it stated it was open at 9. I phoned the number and got no voice mail.

I returned at 1 pm and the old lady was there and not the one who spoke English. I walked over to the restaurant and waited for the lady to finish in the kitchen to come and help me. This was about a 5-10 minute wait. I enquired with her as to why she was not open when the sign said that they would be open. She started yelling at me asking why I wasn't there 2 days earlier to pick up my suit. The old lady started yelling at me in Chinese. I asked her if this is how they treat all customers and she replied no just you.

She told me to pay and go. I told her that I would like to try on the pants first. while I was changing they stood outside my change area yelling at me in Chinese.

I went to pay and when I asked for a receipt she told me to Eff off.

I am not too sure why asking why they weren't open when their stated hours of operation sign read would set them off.

Not a place I would go if you would like any kind of customer service.

Business Description from the Web
July 08, 2013

CS Tailors offers these services: cleaner, leather, repair, tailor.

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