I am giving this place 2 stars even though I really shouldn't. When I got to pre-check out my engagement ring 6 years ago (now with an ex), the sales lady was helpful. It was a Swarovski ring. I owned a few Swarovski pieces prior and have had COA's with a warranty from Swarovski direct, something that this store didn't offer. I didn't pay for the ring, the ex did. It was also a unique design of... more
I hate this store.
I haven't gone back in a long while after the super craptacular service I got from this one girl who worked there.
Yes, I know you're young and you may think 'you're the s@!t' for working with Swarovski crystals, but get real, whether you're selling a book or a diamond to someone, people realize what good customer service is.
I was looking for 2 items, a pendant and the... more