I brought a leather jacket for small repair. Asked if she can do it. Got positive answer and was shocked when came to pick it up. She used different color and thickness thread, but nevertheless she either ironed it or put it under the press so leather was stretched and cracked in that area. When I told her that she owes me money for ruined jacket she and her husband started yelling and screaming, calling names up to the point I had to call the police. The worst experience ever!