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1 stars 1 reviews

Cre8tive Pools & Spas

884 Cresta Rider Pl
Newmarket, ON  L3X 1L5

(905) 836-6778

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Reviews [1]
1 star rating
Peter Lum June 02, 2009
Left high and dry without any servicing to pool.

Cre8tive pools only wants to put in pools and not service them. This spring Matt informed us that he would no longer be opening and closing pools. Isn't this part of the service when buying a pool from a pool company.
At any rate, we are now trying to open our pool but have learned that the pool pump is missing a rubber gasket at the lid and the salt cell is missing two rubber gaskets.
Now we have to order these new gaskets before the pool can be opened.
Also, this company did the landscaping around the pool and buried all of the interlock bricks in the plant beds without putting in enough top soil and triple mix for planting which makes it very difficult to grow plants. We have had to replace several bushes and trees over 2 years now.
I wouldn'd recommend this company for any pool, spa and landscaping as the workmanship and servicing leaves a bitter taste in my mouth.
Matt, the owner only wants to grab your money and not give you what he promises in his contract.

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