I recommend this to each one of you.
- great service
- Mary is awesome
- every other staff member is also awesome, Polite and helpful
- the fixes were Very well done
- they have for substitute cars but they were happy to arrange a rental.
- response time 5 stars
- each respective dept called and left voice messages with updates
If you don't want hassle and want to sleep well - go here please.
Craftsmen Collision CRASHED MY CAR. I could not even believe it. I took my vehicle in to get a repair done on the side of the vehicle due to someone smashing into me, and then Craftsmen Collision backed my vehicle into another car and wrecked my rear bumper! I am not even sure how this is humanly possible since my brand new vehicle has a backup camera AND backup sensors that BEEEEP fiercely... more
I experienced some super customer service today at your Cambie St. location.
Normally, one would not be too excited about having to visit a collision shop to get an estimate done. I had the pleasure of dealing with Ricky Shim, estimator this morning.
Very professional and excellent customer service skills. He walked me through the process and made everything seamless.
It is rare to find such... more