Took my car in to Craftsman because I thought a chain bodyshop would be more reliable. But I guess it isn't always the case.

When I went in, I was told that a courtesy car would not be available which I was fine with since the work was supposed to finish within 3 days. But I kept getting updates that they received defective bearing parts for 3 consecutive times.

I finally got my car after 2... more

I tried to get an estimate here, after going to two other shops. First, I was told they were very busy and I would need an appointment. So I tried to do that which meant I would have to come back later. Then they changed their mind and asked if I minded waiting. I didn't mind.

Then a fellow came out and we looked at my vehicle. We quickly went inside after a quick inspection, and I was told... more

Popped in and inquired about some bad scratches and overspray paint damage to my car. Since I was selling soon, I didn't want to drop a huge amount of coin to paint the whole side of the car. Terry at front desk asked Elaine the detailer to give it a try and in about 15 minutes she had improved the appearance hugely. I was very happy with the result and they refused payment. Thanks for the... more