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Gus is a magician. I brought an ivory silk charmeuse gown to him that was basically drenched in red wine from the hem up and I thought for sure there was nothing that could be done and I was looking at $4500 down the drain. He said he would try his best and I came back to a gown that looked like it had never been worn let alone been in the vicinity of red wine. This man is an institution and is... more
I purchased a sample wedding dress from Felichia's Bridal, where I did not have a good experience. The dress was quite stained in a few places and I was hesitant to even make the purchase. I called Courtesy from Felichia's, and was able to get a quote over the phone. They were very upfront that they might not be able to get the stains out 100%. After much deliberation, I went ahead and... more
I was just here yesterday picking up my wife's gown that we had dropped off for our second repacking for storage. Didn't experience any theatrics, anguish, defensiveness, or profanity....just prompt, polite service.