spent over $10,000.00 on new furniture for our new home. We were talked into getting one of the Coulters interest free credit cards. We would have preffered to use our Visa for the points but made a big mistake and got their credit card. We paid the credit card off in full, however I guess our full payment got applied to the account 1 day late. We have been receiving daily calls requesting we pay $127.00 in interest charges. The interest charge adds insult to injury. We paid over $3000.00 for a sectional sofa. We ask if the material was durable as its in the grate room off our kitchen and will be used daily. We were assured the material was perfect for heavy use. In about a week the material on the sofa began to pull, in about two weeks we needed to cover the sofa with accent blankets because we were ashamed by the state of the sofa. Of course we contacted Coulters, we gave them one of the cushion cover as they were going to send back to the manufacturer. Well its been over a month since we have had a response. Coulter advises us they still have not heard anything back.
I will never purchase anything from Coulters again, you would think that after spending over $10,000.00 in their store they would bend over backwards to make sure we were 100% satisfied so next time we wanted to purchase anything we would think of Coulters. After this experience, we will never shop there again and all of our friends and family know the details of our experience and have seen the c@!%!y furniture that we way over paid for and Coulters do not stand behind what they seel, once they have your money its over.
My recommendation to all:
Your better off shopping at the Brick or Leno's, at least your know you will get great customer service if there is any issue with your purchase..
Signed very unhappy customer..
Had several problems with a chair purchased at the store and received little to no communication from the store representatives. Was hung up on at one point and continued to tell me I was in the wrong after the chair had been brought in for repair over three times. After two hours on the phone with a receptionist i was finally able to talk to the owner of the store who was short and refused to fix the chair properly. Won't shop at Coulter's again!
Coulter's Furniture offers these services: furnitures, baby furnitures, furniture store.
The selection is enormous and exciting. From
Bedroom Furniture and Children's Furniture
to Dining Room Sets and Office Furniture,
you'll find every style and fabric including leather furniture,
all under one roof. The atmosphere of no pressure selling is
warm and friendly offering some of the best interior design
ideas available today.Quality Canadian Made... more