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Let's face it: getting a quote for car repair -- especially if it's as a result of a unfortunate "incident" with another car -- can be unpleasant. All I can say is that Concours made it as pain-free and easy as it possibly can be. From the time I called to make an appointment for the estimate (and encountered an intake operator who was so sympathetic and personable I wanted to add her as a... more
I can remember it like it was yesterday.
The day was Family Day. I was at Northland Mall McDonalds. I had stopped in for some greasy eats before heading in to work. Yes, I needed to work on a holiday, which is why I needed the moral support of food so bad for me it defies description.
I was leaving McDonalds with a stomach full of shame and a smile on my face. The sun was bright, the birds... more
I recently brought my car in for repair here as it is an authorized repair facility for my insurance company.
From start to finish I was highly impressed with their professionalism and attention to detail. I have never needed this kind of repair work done and I was intimidated by the process as well as how it works with insurance etc. They did a great job of explaining everything. I know it... more