Amazing service, sometimes different staff will quote different amounts for services and parts.
Dealing with Ken was great. Got the exact parts I needed and they even put in a bonus vw toy with my order for free. Thanks guys!
I took my Golf here last August to get the timing belt and front brakes changed, and was quite stunned to receive the car back later that day, at the time they told me it would be ready! It was a bit expensive, but worth the lack of the headache the dealer normally gave me. Now that my Golf is sold, my experience with Concept 1 was a one-and-done deal, but if you drive a VW, definitely consider... more