Having bought a Ford, I have tried to do all my maintenance and repairs at Coastal. However I have never dealt with a worse customer service department. I have tried tried again to deal with them due to convince however in the end it's never convent! From a very bad repair to the point the Services manager Tim ended up paying for half the repair due to how it was handled. To simple light bulb... more

Never purchased a vehicle here but have used the service department many times. Very professional and willing to give an in dpeth explanation of any issues and costs. Even detailed my car for free one time.

Thank you Coastal Ford for your hospitality.

My partner and I had driven up to Vancouver to have a nice weekend getaway. During our trip, our rear taillight went out. Our signals didn't work, our break lights didn't work. We drove into the service department and we were pleasantly greeted. We told them the problem and they beckoned us to their waiting area. Five minutes later they came back... more