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We have been regular customers for many years but after the last few visits we have decided to stop. The food always tastes excellent but the problem has been that the buffet steam table temperature has not been turned up high enough. As a result the food is not as nearly as hot as it should be. The staff are always very friendly, efficient, and accommodating.
The food and service is great here! To the comment below...are you sure you went to the same place? The seats are far from crowded and having talked to the owners personally I cannot possibly seeing either one of these men to say anything of the sort. Perhaps you went to the wrong restaurant or the waitress was simply having a bad night.
My family and I have been dining at the Chinese Palace in Kingston for many years; since I can remember. I have eaten at many different Chinese Restaurants while living in the city and I can honestly say that The Chinese Palace is the absolute BEST chinese cuisine I have ever had. This also includes their buffet. I hope they never close!!!