We came in with a small SUV, they said the car was "dirty" and charged us $30 (normally small SUVs are $20). There was no signage that dirty cars are “extra” (and honestly, you bring a car to a car wash when it’s dirty, seriously, would you bring in a clean car??????)
They did exactly the same cleaning (assembly line style) as with all the other cars. Afterwards, we inspected the car, found out it very filthy still. I talked to the cashier, then he said that alot of the filth cannot be removed, which was untrue because I removed it with my finger in front of his eyes.
Then after seeing this, he proceeded to tell me that he did not need my business and to never come back again.
I swear, I NEVER write reviews but this was such a horrible experience, that ruined my day that I felt it necessary to warn others.