I brought in 2 pairs of boots that were in pretty bad condition and I was in a rush to get them done. The man who works their did both pairs of boots in one day (they were ready for pickup the next day) and charged $37 for them. My boots were in a very good condition when I picked them up.
This store had the WORST CUSTOMER SERVICE!!!! The Asian man does not understand instructions, even from his own staff, then gets mad at you!!! I have had to go back 3 times for the same pair of boots, when I had to call a second time because he did not return some straps that had been removed, and this was in the original instructions given to him and his staff, and confirmed with his staff,... more
I've taken in two pairs of boots(separate occasions)into this guy to get the heel repaired and they both came back looking good as new. Not only that, he also polished them and cleaned them up. One of the boots was only about 15 bucks to get repaired, the other was 30(i had completely DESTROYED the heel - money WELL spent).
I also plan on taking my handbag into him to get the zipper repaired.... more