I've been a client at Campbell & Cameron VW for over 10 years now, and I wanted to review the store because I just leased a new 2014 Tiguan, and traded in my 2010 Tiguan 4 months before the old lease expired. I wasn't planning on changing until the lease expired, but a really pleasant salesman, Julien, called me one day and told me that I could get in a brand new Tiguan, right now, and it... plus

Absolutely awful service. Don't expect them to call you back when you bring your car in for repairs: you have to call them to find out what's going on. One of the service employees even hung up on me! Your business is taken for granted - especially by the owner. I will never set foot in that dealership again.

i find the service varies depending on who you deal with , there was one person in particular i always had problems with so i asked to speak with one of the veterans of the service department.
i am always treated with respect updated and called back when ready.