Don't bother with their service department. They ask me to drop off the car the night before so that they can check for the rattle when the car first starts driving. I call the next day at 1:30 pm- since no one has bothered to call me - and they ask me what's wrong with the car. Apparently the terms "vibrations" and "shuddering" were confusing so they didn't even look at yet. 3 hours later, no... more

My brand new $90,000 X5 was off the road for 6 days in its first two weeks with an engine fault. Dealership could have taken this opportunity to make me feel really valued and treated me really well. Instead I got Ford-standard service and a very basic loaner vehicle that I had to pay for. Disgusted with the whole thing. Even manager apologised after the saga, but did nothing. Words are empty.... more

I have always been a BMW fan but today the sales people at the BMW Calgary dealership really disappointed me.

I must have spent at least a half and hour looking at the X5 and X3 in their showroom. At the time there was at least 4 Sales Representatives standing around, 1 of them was assisting a client and the others just ignored me, even though they saw my wife and i sitting in the cars and... more