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300 Lincoln St
Welland, ON
L3B 4N4
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My mother-in-law bought me a pair of boots that were $150 plus tax as an early christmas gift. I owned them for 2 weeks and wore them 3 times and they fell apart. I brought the boots back and they said there was nothing they could do about it but fix them. My mother in law then returned the next day with the receipt. Since she has been a customer for over 20 years with no complaints and is familiar to the owner, she thought that she would see there was something wrong with the boot and would allow us to choose another pair. Instead the owner was ignorant and rude, laughing in my mothers face. In the end, we were refunded our money but were told not to come back. In this store, the customer service walks out the door with your new shoes. I am an honest person, and i have worked in customer service most of my life and i think i know how people should be treated and this definitely isnt it. Buyer BEWARE!!
Caesar Imports Shoes & Leather Goods offers these services: luggage.