Take care

Alarmingly poor communicators, especially when owner finds problem with unit entrusted to BWR's care. Rather than discussing, chooses to get legalistic and quit, thus abandoning all responsibilities. Poor follow-through, especially when unit is considered by BWR no longer a premium property. Condition of unit is returned in worse shape than to be expected, due to perhaps lack of care, inattention, or just incompetent maintenance manager. BWR was good to work with for the first year or so, but look out for warning signs.