This store is useless. They say they are a small family business. I was looking for Birkenstock Foot beds for a pair of clogs I wear everyday. I was told about this place by another store on Alma and 4th. By the way is a great place and the people are nice and don't treat you like your nothing.
Anyway I found the place and called up to find out if they have foot beds in stock.
The lady that answered the phone said she would look. A short time later came back on the phone and said they did indeed had some in stock. I asked what time they closed and she said 6pm. Ok! great I'll be there before they closed that day. As I had to come from surrey. I found the store and parked my car. I get to the store only to find the store door locked. I saw someone at the back of the store. I waved at her but just to be ignored. I knocked on the door and still nothing. I know she saw me because she turned her head to look at the door when I knocked on the door. After a while the person disappeared from sight and turned off the lights of the store. At that point I had been standing in front of the store for about 10 minutes and at that point I said to myself well that was a waste of my time and gas.
Just to follow up I called the place this morning and asked to speak to the manager.
She answered the phone and I told how I felt. She did remember me and what happened. She was telling me that she was going to come to the door but had been working by herself all day and she had to go to the washroom. It was excuse after excuse with her. I finally just hung up because I could see it wasn't going any where with her.
Sooo I would never send anyone I know there.
I have no idea how they are still in business.
If you want to be told you are wrong and made to feel like your dumb then please go there.