I spent $3000 at the store, and today when I come to pick up my staff I received the worst customer service at the reception. It is supposed to be the happiest times, but the reception person Megan made it the worst for me. She kicked me out because I have a toy dog in my arms while standing by the entrance doors. I did not try to go upstairs and try out dresses. I already bought mine from... more
My oldest daughter bought her dress here 9 yr ago. Had a wonderful time, trying on dresses. We were there on a day when a caterer was making wonderful snacks. Sitting with champagne and watching brides, was so much fun! Good selection here and wonderful service. I'd say they have the best selection in Calgary, but also the highest prices.
I would never recommend this store. My daughter and our group were extremely disappointed and discouraged by the lack of service and lack of interest by the staff. When we were abruptly told our appointment was over, we only saw 4 dresses because our attendant spent so much time looking for dresses. And she certainly did not have any grasp as to what we were looking for as each dress was... more