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2999 Grandview Hwy
Vancouver, BC
V5M 2E4
(604) 433-2000
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Consumer warning!!!! Don't buy furniture from the brick!
January 31, 2011What a horrible experience. I bought 55 Chaird from the Brick and they ended up being some of the most poorly made chairs I have ever seen. The Manager said they would exchange them, so I found chairs that were $30 cheaper. He then tells me he'll only charge me $30 a chair to exchange the chairs, like he's doing me a favour. Don't ever buy from the Urban Brick on Granville St.
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True lies
December 16, 2010Placed a telphone order: 1. telephone representative gave an incorrect delivery date, probably to clinch the sale ... item was in fact not available until a month later 2. it took numerous calls to get order cancelled once we noted the above discrepancy ... reps and manager promised call backs, which did not materialize Overall, a very negative and stressful experience.
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Mrs boycott the brick
October 14, 2010Don't buy from the Brick. I have spent over $11,000 worth of furniture furnishing my whole house. The long line of dissatisfied customers at the cashiers should have warned me off from the very start. They messed up my orders repeatedly. A lot of finger pointing without anybody wanting to take the blame. The WORST THING? When the delivery men tried to move the sofas to my basement- They... more
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