Ordered a bed from The Brick. Just a warning for anyone looking to buy furniture from The Brick - The estimated delivery or pick up dates on the website are VERY MISLEADING. My bed arrived almost 1 MONTH after the expected date. Now, if the company were apologetic, I would not have minded as much despite the fact that I had to sleep on the floor for that whole time. What is really frustrating... more
This is the worst furniture store I have ever shopped in. I got a bed with missing parts, had to go to the store two or three times with nothing fixed though. The store members don't keep their promises to contact, leaving me chasing for them! The worst customer service I ever got in Canada. Won't shop there for sure!
This place is the absolute worse. They have the worst costumer service in this place. To do a simple return it takes 3 people to figure out the transaction. Beside that, the furniture is poor quality, over priced for what you get. I recommend avoiding this place at all cost. Shop around other furniture stores. You find a better deal and better quality furniture sold outside of this place. - as... more