In June I selected & paid for 3 major kitchen appliances that the store was to hold until I was ready for them. After renovating in August, I called the store to arrange for the delivery. I sold the old appliances - then the company called to say the fridge wasn't available - it's on back order, & I'm way down the list. I explained that I had prepaid, it was in stock, & I no longer had the old... more
Salesman was helpful and courteous, not pushy at all and offered to reduce the price as soon as we seemed to be questioning the purchase.