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well, where do I begin! I had delivered 2 items... BOTH WERE BROKEN/MISSING PIECES! the process of declining the broken and waiting to receive/exchange the missing items has been tremendously difficult. They make me feel as though I am the problem.... just finished talking to them an the lady 'helping' me Jessica hung up while still talking. I will never purchase there again, nore would I... more
The sales people and the managers for the most part are helpful and try to show you options but the customer service desk and the ladies working there are horrible.
Just purchased the new bed and mattress. It was to be delivered to us. I also paid the $10 disposal fee for the old box spring to be picked up. The day prior to the delivery my wife and I decided it's best to have them also pickup...
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