The sales associate lied to me about what was being included in a deal when I purchased a mattress just to get a sale. When I talked to management about it they didn't care. After several more frustrating conversations with management about the issues and the fact the sales associate also ordered the wrong item I decided to go to sleep country a few days before my mattress was due to arrive.... more
Terrible company with terrible rules! I hope they go out of business soon. This is not how you should do business!
I understand that the market is slow and business may not be as great as it was few years ago but you can't do business like this otherwise you go out of business altogether.
I'm afraid have to agree with those who rate this store low. As soon as they take your money the company... more
We went in this store to buy a mattress. There was a display with a big Stearns and Foster sign. We were told we were going to get a big discount!! Later we found out that not only was the mattress NOT Stearns and Foster but the price was close to regular. Two weeks later the mattress went on for $200 lower than the big deal we got on the mattress which was NOT what we had been led to believe.... more