Update: we were contacted and they have rectified our concerns. Nice to deal with a company that cares about their customer's experience. We will be back and will recommend this to anyone who wants to be pampered.

Best massage I've ever had. Really luxury amenities. Clean and relaxing. It's on an old boat completely modified. 4 floors.

Down fall was we opted out of using the facilities which... plus

Visited the spa after 6 p.m. on a Thursday because of the reduced price and it turned out to be the best thing ever. Had a delicious Salade Niçoise for dinner with a refreshing non-alcoholic cocktail and watched the sun set behind Montreal's skyline. After dark, the outdoor pool area lit up in blue and green colors. The steam room and jacuzzis made that the most relaxing evening I've had in... plus

Rude, obnoxious expensive service with huge lines. Even when you book your services weeks in advance and stand in line for 30 minutes despite paying in advance, they will still refuse you service on the day of. No parking, dirty locker room, staff that understand neither English nor French, they will send unqualified people to talk you out.