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I was referred to B & N by a mechanic I trusted, and I knew I would be happy with the outcome. You can always rely on an honest, reputable business to know which other honest, reputable shops they can send you to for specialized work. Mutual reputation is at stake.
B & N did not disappoint me. It's a family business. They are polite and professional, and do one thing really, really well.
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Although touted to be the best in Ottawa I hope there are better. I had a transmission rebuilt at BandN they had to remove the transfer case to get at the transmission, well they forgot to put the gear oil back in the transfer case after working on the transmission and the transfer case melted down - 1400 bucks later that was fixed. They said they didn't know what happened but it was obvious,... more