Put an out of town deposit down of $500 and went in to test drive a BMW 540. The radiator cracked less than 5 km into the test drive. Sales person promised a refund and has assured me that it is in 'processing' for the last month and his manager I guess can't find time to process it. Service is fake as they do it only for the sale. To make a situation right they are not willing to even do a simple task that would take a normal business less than 5 mins.
The sales side of the business is good...the service side has gone down-hill big time...not sure what's up with this place
Great service! Love how they treat their clients with so much respect
We recently purchased a pre-owned vehicle from this dealership on April 30. Since then we've made three trips to see the service department due to squeaking breaks and a loud, sharp squeaking sound when accelerating and turning left. This doesn't include other issues we've had (wiper piece coming off, not getting the key for our car for weeks past when we were supposed to get it) that we've had... more