They did not seem very knowledgeable, don't care, not efficient,. We went there to change the names of the signing officers for a non-profit organization. We booked an appointment, he did not show up. We got different info from different staff. After 3 visits we changed our names, but the staff who served us did not know how to complete from A to Z. Still trying to reach someone for help !!... more

Had to rush to bmo to withdraw USD funds and found their systems down. This is not the first time this has happened.

This time I was on my way to the airport so a bit worried and said as much and I got such unbelievable attitude from two of the tellers, it left me speechless. They didn't seem the least bit contrite that their delays would quite possibly be costing me a flight. I specifically... more