I placed an order for heating oil today having just run out during a cold snap. The order agent demonstrated total empathy with my situation as a lady living alone and on a low income. My oil was delivered within 2 hours and I live off the beaten track. Im speechless at this rapid service delivered with care and compassion. Definilty above and beyond the norm . Sincere Thanks Bluewave Digby, myself and my little dog Bon Bon will be toasty warm tonight afterall.