first time I visited this blenz I ordered a mochachillo. After starting preparing the drink, the barista told me he didn't have enough ice to blend it. He said I can make it an iced instead - so I said ok - but then was not refunded the difference in price.
The next time I visit I order a mochachillo again. This barista is not friendly by any means and she makes the drink. When she gives it to... more
The barista on duty does not know how to make a good Matcha latte. I had to return my order, he tried again, and it still doesn't taste right. I order this drink all the time. And the place is a mess.
Asked for an iced dark hot chocolate ... Realized I wanted a blended one. Was willing to pay for a new drink to get a blended one but the barista said that's not an option... Really didn't want the drink anymore and gave it to a homeless guy outside. She didn't even seem to understand how utterly disappointed I was.