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Staff attitude and training needs to be improved - both new and longterm staff have issues of arrogance and incompetance. Yhis refers to customer service and responsabilities regarding dealing politely with store errors, product returns, other legal matters, and customer relations. I have seldom seen such indifference at any other business as I have seen there - and never so much simple highschool childishness, even amongst management. My experiences involve afternoon/evening shift... maybe the daytime folk are better?