I took my BMW to Bimmer Haus recently and was very dissapointed. I have had bad experiences with mechanics, but this was among the worst of all. On my 3-series I had my bumper repainted and during the process they removed my headlights and disconnected some wiring under the hood. When I picked up the car my headlights were completely inoperable and my alarm system didn't work. If I drop off my car in a certain working condition, I expect to pick it up in that same condition, or hopefully even better condition.
I approached Koosha about the problem and he denied responsibility for everything, claiming that the body shop took it apart and that my headlights were of poor quality (which they are not). He handled the situation very unprofessionally. He called me a liar, even insulted me and then told me to take him to court if I wanted to see it get fixed.
Terrible service. He even convinced me to not take it through ICBC and leave it with him. I am now far worse off because of that decision. If he is taking cash for a service that he won't even stand behind, it is worthless. I have no trust in his shop and places like Bimmer Haus should not be in business.