Bike buffs "want to buy everything" at these "well-laid-out" sporting-goods stores, which complement their "great" rides with men's and women's cycling gear, plus shoes and accessories; the "knowledgeable" staff also offers repair services, and while the wheels can get pricey, "you can always look."
I never bother to write bad (or good reviews) but this shop really needs to work at improving service.
The only star awarded goes to Bob on the sales floor. He was helpful, informative, and always pleasant to deal with.
What I didn't enjoy:
1. The younger sales guy who tried to make me think I couldn't take the stock pedals with my new bike but had to buy the clip in pedals that day.
Phoned recently to enquire on whether 2 models of kids bikes and a pedal trailer were in stock. Person over the phone acted like he had to really go out of his way to look up info for me.
Turned out one item had to be ordered, then was told can't give you ETA, don't know much about the model. Also told kids products don't have much margin and take up too much space so not usually stocked. Too... more
I am a member of a cycling club based out of Vancouver who is sponsored by Bicycle Sports Pacific. Yesterday (Dec 26 2014) a group of 6 of us met up at Siegel's Bagels at 10am to go for a ride. As I arrived, I lost functionality on my front disk brake. The group suggested to ride over the BSP since they are our sponsor. It was 10 am boxing day, unsure whether or not they were open at the time,... more