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This review is based solely on this store's lack of customer service via the phone. This store has a RIDICULOUS automated service. It's a large chain store, fine, whatever. However, the answering machine puts you in this queue and when no one picks up the phone, it asks you to leave your name + phone #, and someone will "return your call". Yeah, whatever. I'm sure someone will bother even... more
It is kind of hard to find help, busy store however not very friendly helpful staff.
Whenever I'm in need of an electronic gadget, I usually end here in my search. With the usual big box layout, Best Buy looks the same everywhere. I personally find this store a bit better as the service is always fast, knowledgeable, and easily found.
My Christmas shopping always brings me here as their flyer sale usually has one or two items that can't be matched or found anywhere. This store...
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Best Buy-Heartland offers these services: electronic, electronics store.