Best Buy is a leading retailer and e-tailer of consumer electronics, personal computers and entertainment software in Canada. It provides a full range of after-sales maintenance and repair services through Geek Squad. In recent years, Best Buy.ca expanded its online product selection, which now includes a huge assortment of baby, furniture, luggage, jewelry, kitchen, dining and... more
Bought Asus laptop and was pressurised into paying for Geek squad to set up ($15 a month) but told they install anti virus software for free and give a system back up USB. First computer faulty. Spent 30 mins on line to Geek squad member who just disappeared off the face of the earth when he found out problem was not straight forward. Took to Geek squad who said needs replaced. Got replacement... more
Went in yesterday to find a laptop as ours went belly up.spoke with a consultant Don.He was excellent and told us to come back with our laptop and ask the geek squad to check it out as it may save us alot of money.turns out the computer is not fixable so we went back to Don and he sorted us out with a laptop that was exactly what we needed.He wasn't trying to sell us the most expensive.He is a... more
It's a bit hit and miss at this location. They seem to have less and less staff all of the time and the few times I've needed someone to help me, I've ended up giving up because I couldn't find someone. I continue to go back just because the prices are good and when there is staff around they are pressure free unlike other electronic stores.