Best Buy is one of my favorite big box chains, and the Coquitlam one really stands out. It's the customer service and how willing they are to help. They're the only store I've been to where they don't fight you tooth and nail during the price-matching process.
Their only problem is that they're usually busy and their parking lot is always full, but maybe that's because others realize what I have above. :)
I was surprised by the good service I received because these guys don't get paid by sales. I bought a few 'toys' that night and the staff went out of their way..... even to the point of loading them in my SUV.
It was a good night: I got my electronics, I got a great deal, and I was treated like a King. What more can I ask for.....Now I understand how my wife feels when she goes out on shopping... more
Giving them one star is already too generous of me.
The manager is very rude and inconsiderate of clients. I've heard many cases where the clients buying items can actually bargain for a lower price. However, when my boyfriend wanted to buy a discontinued camera the manager refused to lower the price by even a penny. Furthermore, their attitude is rather rude towards clients, offering no... more
Talk about awful customer service (in the camera department). Trying to find someone for help in this place is ridiculous. First of all, no one picks up the phone in the camera department (Tried 3 times, 3 different days). On the fourth day, i spoke with someone at customer service and they were able to help. The time i was in store, I stood around for 15 minutes looking for help but no one was... more