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It took 2 1/2 months to find out what I was billed for from this company, I don't even know if their plumber was certified as they will not give me his name (his writing wasn't legible). Horrible customer service, terrible communication from Joy Jopp, Office Manager who doesn't know what is going on, and also from Jerrod, Service Manager who is never in to explain, and when he did explain to me what happened he was not informed and didn't know the details and gave me the wrong information. I was billed in June and due to mis-communication and very poor customer service, it took until Sept 14/10 thru the BBB to even get a response from this unethical and unprofessional company. The president Robert Jopp, doesn't even care apparently as he wasn't willing to contact me in regards to my concerns about his plumber, service manager and office manager!! Don't use this company, you will regret it!
They send what they call "DRAIN TECHS" do to the uncertified work, and if your not happy with it, too bad, the owner will just tell you to f*** off!!!!!!!
Great service: very knowledgeable and friendly people!!! We had issues with another company and found this company in the Yellow pages and in a matter of a few minutes solved our problems. They came on time for the service call and fixed our issue. We called them again this week for the same problem...different part!
Give Benner Plumbing a call and it won't be long before they are at your door. It was time to replace the old commode so they came in and had the job done in no time. I'd recommed this company to anyone needing plumbling or heating looked after.