i'm not sure about the cat service, but for dogs they did a good job of grooming Browny. I waited for her inside and the staff all seemed nice.
I've been taking my 18 year old cat to Bandbox for several years. She loves going there. Because she was abandoned as a four week old kitten, she never learned to groom herself. Bandbox has done an exceptional job with an elderly and fragile cat. They shave her and clip her with a fairy tale lion cut. Thanks Bandbox!
I took my cat to Bandbox. When I picked up my cat she was so stressed out. I took her home to find that they used ELECTICAL TAPE on her paws! It took me days to get it off and she was distraught for days after. If I had known they wanted to cover her nails, I would have... more