Bought a couple of placemats here (which I loved) so recently went back for 2 more. As there were none in stock, someone promised to check and telephone me. Because of other reviews concerning poor service, I had a sneaking suspicion no one would call. And no one did. When I phoned just now and explained why I was calling, the person who answered the phone said she was "new to this... more
I must agree with the other reviewers...there is something about the salespeople at Bacci's which does not make for a pleasing shopping experience. As far as I can see, the salespeople don't have sales skills. They are haughty and slightly antagonistic to anything I would say.
I wanted a particular item and the sales girl wrote down my particulars in some jumbled up book with zero organization... more
They used to have some very nice products but the mix has become more generic and the service remains patronizing and unfriendly so it's no longer recommended.
A smile and a hello can go a long way!